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Walk-In Services at the Help Center


In General
Pro Se Attorneys
Volunteer Attorneys
Internet Access
Locations
Hours (for Housing Court Help)
Hours (for Civil and Small Claims Help)
Testimonials

 

In General

The Civil Court Help Centers provide free walk-in services to litigants who are not represented by an attorney and have cases pending in the Civil Court of the City of New York. Visit Representing Yourself to find assistance and information on-line. If you still need help in person, read below to learn what services are available in the Help Center.

No appointment is necessary to use the Help Center. But, staff are busy so be prepared to wait your turn. Free interpreters can be called to assist you. You should bring any court papers and relevant notices and any previous stipulations or court orders.

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Help Center Attorneys

Come to the Help Center and meet with a “Help Center Attorney” for free. Help Center Attorneys are attorneys employed by the Civil Court who provide legal and procedural information to self-represented litigants. These experienced lawyers, many of whom have years of legal experience, meet daily with unrepresented litigants in the Help Centers. They are neutral parties who can’t give legal advice or tell you the best way to handle your case. Help Center Attorneys can provide information:

-on how to commence cases
-on how to answer cases
-on how to collect judgments in housing and civil court
-on how to obtain or make repairs
-on filling out housing court forms or civil court forms
-on court procedure
-on landlord-tenant, civil or small claims cases
-on referrals to appropriate agencies

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Help Center Volunteer Lawyers

Volunteer lawyers serve in the Help Centers and provide free legal information and advice to owners and tenants who do not have attorneys. As of January 2008, volunteer lawyers are available to assist litigants with civil and small claims cases in New York County. The volunteer lawyers do not represent you in court or file papers on your behalf. If you wish to receive legal information and advice from a volunteer lawyer, go to How Do I Meet With A Volunteer Lawyer.

If there are no volunteer lawyers scheduled on a given date, and you have questions about a pending case, you should still consider going to the Help Center to discuss your concerns with one of our experienced and knowledgeable Help Center Court Attorneys.

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Internet Access

The Help Center provides free limited access to the internet for litigants to research community resources, and civil, small claims and landlord-tenant law topics, while at the courthouse. You can also use the computer to fill-out court forms and interactive court programs, and watch videos, which are also available on-line. You can use the computer for up to 30 minutes to visit a number of websites. However, you cannot read or send email.

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Help Center Locations

Bronx County Housing Court (directions)
1118 Grand Concourse, Room 250
Bronx, NY 10456

Bronx Civil Court Help Center
(For Civil Court Cases and NYCHA Housing Cases)
851 Grand Concourse, Room 121
Bronx, NY 10456

Harlem Community Justice Center (directions)
170 E. 121st Street, Room 104
New York, NY 10035

Kings County Housing Court (directions)
141 Livingston Street, Room 404
Brooklyn, NY 11201

New York County Housing Court (directions)
111 Centre Street, Room 104
New York, NY 10013

Queens County Housing Court (directions)
89-17 Sutphin Boulevard, Room 235
Jamaica, NY 11435

Red Hook Community Justice Center (directions)
88 Visitation Place, 1st floor
Brooklyn, NY 11201

Richmond County Housing Court (directions)
927 Castleton Avenue
Staten Island, NY 10310

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Hours for Housing Court Help

Help Centers in Manhattan, the Bronx, Brooklyn and Queens are open Mondays through Fridays from 9:30 A.M. until 4:00 P.M. to assist litigants in landlord-tenant cases. All Help Centers are closed between 1:00 and 2:15 for lunch. These Centers provide extended hours to serve those who cannot come during regular business hours as follows:

Bronx Housing:Monday, Tuesday, Wednesday, and Friday, 9:30 A.M. until 4:00 P.M., Thursday, 9:30 A.M. until 7:00 P.M.

Harlem Community Justice Center:Thursdays, 9:00 A.M. until 4:00 P.M., but staff is available on other days to provide information to the public.

Kings (Brooklyn):Monday, Tuesday, Wednesday, and Friday, 9:30 A.M. until 4:00 P.M., Thursday, 9:30 A.M. until 7:00 P.M.

New York County (Manhattan):Monday, Tuesday, Wednesday, Thursday, and Friday, 9:30 A.M. until 4:00 P.M. Until further notice, there are no evening hours on Thursday.

Queens:Monday, Tuesday, Wednesday, and Friday, 9:30 A.M. until 4:00 P.M., Thursday, 9:30 A.M. until 7:00 P.M.

Redhook Community Justice Center:Wednesdays, 9:00 A.M. until 4:00 P.M.

Richmond (Staten Island):Wednesdays and Thursdays from 9:30 A.M. until 5:00 P.M.

*Please note, with the exception of Thursday evening, where some Help Centers remain open until 7:00 P.M., the buildings close at 3:45 P.M. to the public, and only accept emergency applications until 5:00 P.M. Court users visiting the Help Centers should enter the building prior to 3:45 P.M.


Hours for Civil and Small Claims Help

The Help Centers in Manhattan, Bronx, Queens and Brooklyn provide Civil Attorneys to assist litigants with their civil/small claims cases. This service is provided on a first come first serve basis and is not available in the Harlem and Red Hook Court Help Centers. Hours vary depending on location. All Help Centers are closed between 1:00 and 2:15 for lunch. The hours and locations for Civil/Small Claims are as follows:

Bronx Civil: Monday, Tuesday, Wednesday, Thursday, Friday, 9:30 A.M. until 4:00 P.M.

Kings (Brooklyn): Monday, Tuesday, Wednesday, Thursday, Friday, from 9:30 A.M. until 4:00 P.M.

New York County (Manhattan): Monday, Thursday and Friday, from 9:30 A.M. until 4:00 P.M.

Queens: Wednesday, Thursday, Friday, 9:30 A.M.. until 4:00 P.M.

Redhook Community Justice Center: Wednesdays, 9:00 A.M. until 4:00 P.M.

Richmond (Staten Island): Wednesday and Thursdays from 9:30 A.M. until 4:00 P.M.

Please note, with the exception of Thursday evening, where some Help Centers remain open until 7:00 P.M., the buildings close at 3:45 P.M. to the public, and only accept emergency applications until 5:00 P.M. Court users visiting the Help Centers should enter the building prior to 3:45 P.M.

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